Careers San José, Costa Rica QA Analyst

QA Analyst

San José, Costa Rica
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Who We Are

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

Konrad Group is looking to hire multifaceted Quality Assurance Analysts. The ideal candidate will be responsible for interacting with project stakeholders to understand business and technical requirements, documenting them for the technology team and execute QA processes to ensure these requirements are met. The QA Analyst will create Test Plans and execute them in accordance with the SDLC while performing rigorous testing to ensure overall project success. You will work in collaboration with our Strategy, Design, and Technology teams as well as client stakeholders.

What You'll Do

Carry out a variety of test requirements on a project-by-project basis, including:

  • Assist in the creation of digital solutions for a variety of clients and verticals
  • Support the broader team in understanding and interpreting our client’s business challenges and goals
  • E2E functional testing  (manual, smoke, regression, etc.)
  • Device, operating system, browser support, and user experience testing confirming consistency across multiple browsers and devices
  • Create informative and thorough defects in JIRA and verify defect fixes
  • Create project health reports and keep stakeholders informed on overall project health
  • Triage and escalate issues based on severity and significance to project
  • Gain expertise as a design and technology thought leader in a number of industries
  • Work with Technology, Product, Business and Design teams to write business requirements for projects
  • Build QA plans, test scripts and test case scenarios to match the business requirements
  • Validate that the delivered solution meets the business requirements
  • Structure presentations, documentation and other collateral


  • Excellent written and verbal English communication
  • Previous experience in QA roles, digital project management, user experience and/or software development
  • Technical field related degree or certification is a plus
  • Knowledge of Windows, OS X, iOS and Android operating systems
  • Knowledge of industry standard testing practices and processes
  • Ability to triage and prioritize defects effectively
  • Proficiency with all standard browsers and operating systems, desktop and mobile
  • Experience in design and technology project planning, analysis, and scope definition  
  • Ability to participate in various stages of project planning and delivery

Working knowledge and proficiency or ability to work with Konrad Group's technology stack:

  • JIRA for SDLC management
  • Experience with enterprise level test management software, such as Zephyr or TestRail
  • Knowledge of how to build for Android, iOS, or web from repository a big plus
  • Ability to learn new technologies and tools quickly

Perks and Benefits

  • Health & Wellness Package 
  • Socials, Outings & Retreats
  • Excellent Vacation Policy 
  • Annual Technology & Travel Budget 
  • Culture of Learning & Development
  • Flexible Working Hours
  • Home and Office Flexibility
  • Service Recognition Programs
  • Clubs and Sports Teams

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Apply Today